## Insights & Observations

### Collecting unpaid patient balances: What top performers do differently
Collecting unpaid patient balances has always been tough, and with rising healthcare costs, high-deductible health plans, and changes in Medicaid coverage, today's medical practices are finding it harder than ever. In hospitals, 76% of patient balances…

### Healthcare price transparency only works if patients understand rising healthcare costs

### Why patient confusion could be one of your biggest revenue cycle management bottlenecks (and what to do about it)

**Inbox Health, a Patient Billing Communications Platform, Named to Inc. 5000 List of Fastest-Growing Companies in America**  
NEW HAVEN, Conn., Sept. 30, 2021 – Inbox Health, the industry’s only platform dedicated to solving...

**Inbox Health has made the Inc. Magazine Inc 5000 list of “Fastest Growing Private Companies in America”!**  
It’s an exciting time to be a part of Inbox Health. Inbox Health was recently recognized in this...

**Medical Debt Is Worse Than Most Thought, Why Is This Important For Billers?**  
If there is a group of people that know about medical debt, it’s medical billers. Sixty percent of...

**Three Ways Billers Are Part Of The Surprise Medical Billing Solution**  
Medical billers understand surprise medical bills better than most being on the receiving end of...

**Elite Medical Billing Case Study**  
Reputation is everything to Diana. This is why she goes the extra step on every bill to make sure...

**Medical Billers Face A Skilled Labor Shortage As The Industry Recovers**  
Wages are growing, job openings are going unfilled and more Americans are quitting their jobs than...

**Patients are coming back, get ready**  
How far we’ve come since last summer. At this time last year you couldn’t turn on your computer...

**How digital payments improve patient satisfaction**  
I recently went to my doctor for an old shoulder injury. Since I haven’t seen this doctor in a...

**Red House Medical Billing's increased focus on patient billing**  
When I started Red House Medical Billing 5 years ago I knew I had to differentiate if I was going...