## Insights & Observations

**Collecting unpaid patient balances: What top performers do differently**  
Collecting unpaid patient balances has always been tough, and with rising healthcare costs, high-deductible health plans, and changes in Medicaid coverage, today's medical practices are finding it harder than ever. In hospitals, 76% of patient balances…  
[Read More](https://blog.inboxhealth.com/collecting-unpaid-patient-balances-what-top-performers-do-differently)

**Healthcare price transparency only works if patients understand rising healthcare costs**  
[Read More](https://blog.inboxhealth.com/healthcare-price-transparency-only-works-if-patients-understand-rising-healthcare-costs)

**Why patient confusion could be one of your biggest revenue cycle management bottlenecks (and what to do about it)**  
[Read More](https://blog.inboxhealth.com/why-patient-confusion-could-be-one-of-your-biggest-revenue-cycle-management-bottlenecks-and-what-to-do-about-it)

**Inside the Success of 3 Medical Billing Companies in 2021**  
  
You have big goals for your billing team in 2022. To set yourself up for success, it’s helpful to...  
[Read More](https://blog.inboxhealth.com/inside-the-success-of-3-medical-billing-companies-in-2021)

**Billing Practices: Requirements Related to Surprise Billing; Part II**  
  
As explained in Part I of this two-part series, surprise medical billing generally occurs when...  
[Read More](https://blog.inboxhealth.com/requirements-related-to-surprise-billing-part-ii)

**6 Steps for Success During Deductible Season**  
  
Ready, set, deductible reset. Billing teams and practices are presented with many challenges during...  
[Read More](https://blog.inboxhealth.com/6-steps-for-success-during-deductible-season)

**Top ICD-10-CM coding changes to brush up on for 2022**  
  
Change. It’s a constant in medical coding, and there is plenty of it for fiscal year 2022: 159 new...  
[Read More](https://blog.inboxhealth.com/brush-up-on-icd-10-cm-coding-changes-to-ensure-data-revenue-integrity)

**The Auctus Group Drives Growth Through Technology**  
  
John Gwin, CEO of the Auctus Group, has always seen the value in using the right technologies to...  
[Read More](https://blog.inboxhealth.com/the-auctus-group-drives-growth-through-technology)

**Billing Practices: Requirements Related to Surprise Billing; Part I**  
  
Surprise medical billing generally occurs when insured patients are unknowingly treated by...  
[Read More](https://blog.inboxhealth.com/billing-practices-requirements-related-to-surprise-billing-part-i)

**Three Strategies To Thrive**  
To access Inbox Health’s document detailing the top 3 strategies to thrive as a medical biller in a...  
[Read More](https://blog.inboxhealth.com/three-strategies-to-thrive)

**Top 4 Ways the No Surprises Act Impacts Medical Billers**  
  
Inbox Health hosted a webinar on October 21, 2021, titled, “No Surprises Act: What Healthcare...  
[Read More](https://blog.inboxhealth.com/top-4-ways-the-no-surprises-act-impacts-medical-billers)

**How to Prepare for the Future of Medical Billing**  
  
I have been involved in every corner of the medical billing industry. Over the course of 20 years,...  
[Read More](https://blog.inboxhealth.com/how-to-prepare-for-the-future-of-medical-billing)