Inbox Health | Resource Center (4)

Insights & Observations

Collecting unpaid patient balances: What top performers do differently

Collecting unpaid patient balances has always been tough, and with rising healthcare costs, high-deductible health plans, and changes in Medicaid coverage, today's medical practices are finding it harder than ever. In hospitals, 76% of patient balances…

Healthcare price transparency only works if patients understand rising healthcare costs

Providing patients with up-front price estimates not only helps medical practices comply with the federal regulatory requirements to reduce surprise billing but also supports patient awareness of costs.

Why patient confusion could be one of your biggest revenue cycle management bottlenecks (and what to do about it)

Patient confusion regarding their bills can lead to higher rates of unpaid balances.

Adapting to new patient payment trends: Five best practices

When the patient’s financial responsibility is anything less than $500, patients are likely to pay.

AI in patient billing: what you need to know

One out of every five medical group leaders say they will outsource and/or automate elements of their billing processes as healthcare technology integrates more deeply.

Inbox Health Announces Appointment of Kent Ivanoff to Board of Directors

This news highlights the ongoing growth and leadership changes within Inbox Health.

How to address the Change Healthcare ransomware incident

The recent ransomware attack on Change Healthcare has had far-reaching implications, impacting numerous organizations and their data security protocols.

How to leverage patient support tools during the first quarter of the year

The first quarter of the year is always busy for medical practices as patients seek to understand their financial responsibilities and insurance coverages.

How to set your billing team up for success in 2024

Healthcare staffing shortages continue to plague today’s medical practices with a turnover rate of over 20%, making it essential to optimize team performance.

Five myths about digital patient billing debunked

In the last few years, consumer demand for digital patient billing and the adoption of patient-friendly technology have transformed the billing landscape.

Four ways to improve medical billing for virtual care

Did you know the use of telehealth has stabilized at levels 38 times higher than before the pandemic, necessitating adaptations in billing methods?

Problems with patient retention? Take a look at your medical billing.

In an overly saturated healthcare marketplace, providers know that patient retention requires attention to both service and billing practices.