## Insights & Observations ### Collecting unpaid patient balances: What top performers do differently Collecting unpaid patient balances has always been tough, and with rising healthcare costs, high-deductible health plans, and changes in Medicaid coverage, today's medical practices are finding it harder than ever. In hospitals, 76% of patient balances… ### Healthcare price transparency only works if patients understand rising healthcare costs ### Why patient confusion could be one of your biggest revenue cycle management bottlenecks (and what to do about it) ### Boost patient collections, improve patient relations with an early out billing cycle Let’s face it. Patient collections can be tricky—especially during a time when healthcare... ### Inbox Health Partners With Lighthouse Lab Services to Elevate Lab Billing Efficiency Inbox Health is excited to announce our new partnership with Lighthouse Lab Services, the nation’s... ### You can’t control healthcare affordability, but you can provide empathetic billing support. Here's how How often do you read news stories or social media comments about consumer frustration with rising... ### Most Americans say doctors don’t provide a patient friendly billing experience: 10 tips to change that When was the last time you opened a medical bill and didn’t feel somewhat or very confused? Maybe... ### Focus on patient empowerment to help older adults with technology As medical practices strive to provide an increasingly digital patient billing experience,... ### 50% of patients leave because of a billing issue: How to respond In your busy medical practice, providing high-quality patient care is top priority, and rightly so.... ### Facility vs. professional fees: Help patients understand the difference Seventy percent of patients are confused by their medical bills. For healthcare providers,... ### The 6 biggest mistakes that cause medical practices to lose patients In today’s highly competitive healthcare market, patients have options in terms of where they... ### Empathetic billing: 5 strategies to boost revenue A variety of factors, including the emergence of AI and telehealth, have forced medical practices...