Inbox Health | Resource Center (3)

Insights & Observations

Collecting unpaid patient balances: What top performers do differently

Collecting unpaid patient balances has always been tough, and with rising healthcare costs, high-deductible health plans, and changes in Medicaid coverage, today's medical practices are finding it harder than ever. In hospitals, 76% of patient balances…

Healthcare price transparency only works if patients understand rising healthcare costs

Why patient confusion could be one of your biggest revenue cycle management bottlenecks (and what to do about it)

Boost patient collections, improve patient relations with an early out billing cycle

Let’s face it. Patient collections can be tricky—especially during a time when healthcare...

Inbox Health Partners With Lighthouse Lab Services to Elevate Lab Billing Efficiency

Inbox Health is excited to announce our new partnership with Lighthouse Lab Services, the nation’s...

You can’t control healthcare affordability, but you can provide empathetic billing support. Here's how

How often do you read news stories or social media comments about consumer frustration with rising...

Most Americans say doctors don’t provide a patient friendly billing experience: 10 tips to change that

When was the last time you opened a medical bill and didn’t feel somewhat or very confused? Maybe...

Focus on patient empowerment to help older adults with technology

As medical practices strive to provide an increasingly digital patient billing experience,...

50% of patients leave because of a billing issue: How to respond

In your busy medical practice, providing high-quality patient care is top priority, and rightly so....

Facility vs. professional fees: Help patients understand the difference

Seventy percent of patients are confused by their medical bills. For healthcare providers,...

The 6 biggest mistakes that cause medical practices to lose patients

In today’s highly competitive healthcare market, patients have options in terms of where they...

Empathetic billing: 5 strategies to boost revenue

A variety of factors, including the emergence of AI and telehealth, have forced medical practices...