## Insights & Observations

### Collecting unpaid patient balances: What top performers do differently
Collecting unpaid patient balances has always been tough, and with rising healthcare costs, high-deductible health plans, and changes in Medicaid coverage, today's medical practices are finding it harder than ever. In hospitals, 76% of patient balances…

### Healthcare price transparency only works if patients understand rising healthcare costs

### Why patient confusion could be one of your biggest revenue cycle management bottlenecks (and what to do about it)

### What is a billing cycle? Understanding the process and how automation improves It
A clear guide to the billing cycle and how patient-first automation elevates revenue, operations,...

### How to improve the patient financial experience: Address these 8 reasons why patients do not pay their medical bills
If the patient financial experience and collections is a challenge in your medical practice today,...

### Inbox Health and Empower Healthcare & Compliance Partners (EmpowerHCP) Partner to Advance Secure, Compliant Patient Billing Solutions
Inbox Health is partnering with Empower Healthcare & Compliance Partners (EmpowerHCP) to bring...

### What is coinsurance? A simple guide for patients
When reviewing a medical bill or insurance explanation of benefits (EOB), you may notice a charge...

### Gaining a competitive advantage in healthcare: Seven simple tips to help medical practices succeed
Even as the number of hospital- and corporate-owned medical practices continues to grow, the U.S....

### Exdion Health partners with Inbox Health to boost efficiency and revenue for urgent care and occupational health centers
Inbox Health is excited to announce a new partnership with Exdion Health, a platform that helps...

### Inbox Health Joins Greenway Health Marketplace to Modernize Patient Billing
Greenway Health users now have access to a patient billing platform with a 95% patient satisfaction...

### Balancing the use of AI in the patient billing process
Patient billing is a nuanced process that works most effectively when patients understand what they...

### 6 technologies your medical practice needs now to weather financial uncertainty
For medical practice administrators, investing in new healthcare technology during uncertain...

### [Collecting unpaid patient balances: What top performers do differently](https://blog.inboxhealth.com/collecting-unpaid-patient-balances-what-top-performers-do-differently)
Collecting unpaid patient balances has always been tough, and with rising healthcare costs, high-deductible health plans, and changes in Medicaid…

### [Healthcare price transparency only works if patients understand rising healthcare costs](https://blog.inboxhealth.com/healthcare-price-transparency-only-works-if-patients-understand-rising-healthcare-costs)
Providing patients with up-front price estimates not only helps medical practices comply with the federal regulatory requirements to reduce surprise…