## Insights & Observations ### Collecting unpaid patient balances: What top performers do differently Collecting unpaid patient balances has always been tough, and with rising healthcare costs, high-deductible health plans, and changes in Medicaid coverage, today's medical practices are finding it harder than ever. In hospitals, 76% of patient balances… ### Healthcare price transparency only works if patients understand rising healthcare costs ### Why patient confusion could be one of your biggest revenue cycle management bottlenecks (and what to do about it) ### The Leader In Ophthalmology Billing Increases Collections With Improved Patient Engagement View Case Study Practice Management Resource Group (PMRG) is the leader in ophthalmic medical... ### A Market-Leading Medical Biller Improves Patient Billing Across All Practices Professional Billing Management Solutions (PBMS), a leader in medical billing for the last 30... **Billers: Your Practices Need You Now More Than Ever** The largest emergency aid package in US history was passed on Friday. The unprecedented bill is... **Medical Billing From the Trenches of COVID-19** There's no doubt that things have changed since COVID-19. From social distancing to senior hours at... **How Coronavirus Is Driving Healthcare Digitization** COVID-19 is straining and changing our healthcare system before our very eyes. From emergency... **COVID-19 Update** Over the last few days, all of us in the medical billing community have been faced with an... **Inbox Health Raises $3.5 Million in New Venture Funding** NEW HAVEN, CT MARCH 10, 2020 Inbox Health, the patient communication platform for medical billers... **Lunch with Inbox Health** We have a large table in our office that we call our family lunch table. Conversations around the... **People are ignoring their health bills. Can you blame them?** I walk into my local supermarket and I get a notification sent to my phone with coupons for... ## Inbox Health Blog ### Collecting unpaid patient balances: What top performers do differently Collecting unpaid patient balances has always been tough, and with rising healthcare costs, high-deductible health plans, and changes in Medicaid… ### Healthcare price transparency only works if patients understand rising healthcare costs Providing patients with up-front price estimates not only helps medical practices comply with the federal regulatory requirements to reduce surprise…