Inbox Health | Resource Center
Insights & Observations
Collecting unpaid patient balances: What top performers do differently
Collecting unpaid patient balances has always been tough, and with rising healthcare costs, high-deductible health plans, and changes in Medicaid coverage, today's medical practices are finding it harder than ever. In hospitals, 76% of patient balances...
Healthcare price transparency only works if patients understand rising healthcare costs
Providing patients with up-front price estimates not only helps medical practices comply with the...
Why patient confusion could be one of your biggest revenue cycle management bottlenecks (and what to do about it)
When you think of revenue cycle management bottlenecks, what’s the first thing that comes to mind?...
What is a copay? Understanding copayments in health insurance
If you’ve ever visited a doctor or picked up a prescription, you may have been asked to pay a...
Why ‘delay’ is the silent partner in bad debt: Promoting timely responses to questions patients ask
Regardless of why patients reach out to your medical practice with questions, they’re all...
How do you measure patient collections?
For medical practices and billing companies striving to thrive financially, understanding what net...
How do you offer payment plans for patients? A guide for medical practices
In today’s healthcare environment, offering a payment plan is essential for practices seeking to...
7 best patient collection strategies and techniques for 2026 (and beyond)
With open enrollment and healthcare deductible resets right around the corner, now is the time when...
How do you use AI in patient billing support?
Imagine a typical day in a medical provider or medical billing office: patients call or chat with...