Content Author

Ricky Zhao

Collecting unpaid patient balances: What top performers do differently

Collecting unpaid patient balances has always been tough, and with rising healthcare costs, high-deductible health plans, and changes in Medicaid coverage, today's medical practices are finding it harder than ever. In hospitals, 76% of patient balances…

Healthcare price transparency only works if patients understand rising healthcare costs

Why patient confusion could be one of your biggest revenue cycle management bottlenecks (and what to do about it)

Do Patients Trust Medical Bills?
2021 continues with the trend of patients being increasingly responsible for medical bills, in...