## Content Author

# Julia Clayton

**Collecting unpaid patient balances: What top performers do differently**  
Collecting unpaid patient balances has always been tough, and with rising healthcare costs, high-deductible health plans, and changes in Medicaid coverage, today's medical practices are finding it harder than ever. In hospitals, 76% of patient balances…

**Healthcare price transparency only works if patients understand rising healthcare costs**  
Providing patients with up-front price estimates not only helps medical practices comply with the federal regulatory requirements to reduce surprise…

## Articles

### Kay's American Dream: Owning a Medical Billing Business  
  
Kay Warner has a sense of calm as she wakes up every morning. She lives in the U.S. but her...

### April Arzate of Sertus Medical Billing on the added Value of Mailbox, Automated Check Handling  
  
For April and her team, with every mailed payment, there was correspondence that needed to be...

### Medical Billing Company Owner Katie Fergus Gains Time with Her Family  
  
Katie longed for a more flexible schedule to be able to attend her kids’ school events and spend...

### 5 Things We are Thankful for in 2020  
  
There is a lot to be thankful for this year. Focusing on gratitude is a way for us to not only...

### Meet Manik: A Growing Medical Biller  
  
As an optimist, Manik Chawla likes to learn about trends, world events, and tools that can prepare...

### Dottie Jackson Gains Back Confidence in Her Business  
  
n recent years Dottie and her team were unable to continue serving their practices as well as they...

## Blog Overview  
### Inbox Health Blog  
For more articles, visit the [Inbox Health Blog](https://blog.inboxhealth.com/)