Content Author

Craig Riegelhaupt

Collecting unpaid patient balances: What top performers do differently

Collecting unpaid patient balances has always been tough, and with rising healthcare costs, high-deductible health plans, and changes in Medicaid coverage, today's medical practices are finding it harder than ever. In hospitals, 76% of patient balances…

Healthcare price transparency only works if patients understand rising healthcare costs

Providing patients with up-front price estimates not only helps medical practices comply with the federal regulatory requirements to reduce surprise…