Built for Healthcare Revenue Cycle Leaders
Efficient patient billing that drives revenue
Inbox Health is the gold standard for patient billing, offering AI-automated workflows and convenient support for patients that result in faster payment.
Automated Billing Cycles from Inbox Health on Vimeo
Patient Experience from Inbox Health on Vimeo
Patient Billing Support from Inbox Health on Vimeo
Reporting and Analytics from Inbox Health on Vimeo
50% of patients leave a practice due to a billing issue.
Eliminate billing roadblocks and empower patients to pay – fast.
The Inbox Health Impact:
85% of patient A/R collected in 15 days
2x increase in total patient collections
70% of patient billing inquiries resolved without interrupting your staff
90% of statements sent digitally, resulting in a reduction in paper costs and administrative time
Healthcare organizations collect less than half of what patients owe. On average, it costs $4 to collect $1 of patient A/R.
Close the gap, and transform deficits into revenue-driving engines.
Boost revenue and efficiency
Patient billing cycles with unmatched automation, customization, and intelligence
Streamline daily tasks while increasing collections with billing cycles that are automatically customized to the needs of each practice and individual patient. Billing messages are sent via email, text, paper mail, or voice calls, and follow-up communications intelligently adapt based on the patient’s interaction with previous messages.
Reduce the patient support burden
Offer smart patient interactions, powered by AI
Boost patient satisfaction while managing and resolving patient inquiries fast with HIPAA-compliant live chat, text, email, or phone call. Offer support 24/7 with AI-powered responses that handle common issues like updates to insurance information. Inbox Health’s full suite of solutions allows you to fully outsource patient billing support with a team that resolves 90% of inquiries after the first touchpoint.
Accelerate collection speeds and revenue
Deliver the payment experience patients expect
Patients easily pay via credit card, digital wallet, ACH, phone, and check – in office or online. Adopt a proactive approach to patient collections by offering payment plan options that require no interaction from your team. Watch collection speeds increase while reducing overhead costs by sending fewer paper statements.
A superior experience for everyone
[Billing Companies
Enjoy accelerated collection rates and a reduction in phone calls and paper statements.
Get paid faster
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[Practices
Deliver a HIPAA-compliant patient billing experience while collecting more from patients, faster.
Save time
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[Partners
Accelerate growth and optimize your resources by becoming a partner. Fully customize your patient billing experience. Your business, powered by Inbox Health.
Partner with Inbox
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Seamless Integration
## Centralize your patient A/R management
Inbox Health seamlessly integrates with the most popular practice management systems, so you can manage all of your patient A/R in one place.
Upcoming Events
The Future of the Patient Financial Experience: A Roundtable Discussion
Steps to Strengthen First-Pass Payments and Protect Your Revenue
Modernizing Billing Support: AI Trends, and the Patient Experience
Date
April 24, 2026
Date
March 19, 2026
Date
January 29, 2026
Customers love Inbox Health:
"I realized I was wasting a lot of time and resources. After doing a cost and time analysis, implementing Inbox Health was a no brainer.”
Erin Rockett, President
Precise Practice Management
"Collection speeds increased immediately with Inbox Health. Patients who would normally pay in 35 days were paying in a week.”
Amy Koon, CEO
Keystone Medical Management
"Any worry or fear about quality using AI or non-human intervention was quickly dispelled. A 90% success rate with 100% superior and satisfactory sentiment is hard to argue with. We're doing more, with less, with excellence."
John Gwin, CEO
The Auctus Group
“I’ve never seen this much collection on patient balances.”
Katie Fergus
PractiSynergy
“This is the clearest, most intelligible set of medical statements we've ever encountered.”
Patient
“[Billing] is so easy to understand and use. I think it’s better than anything I’ve tried so far, including Amazon.”
Patient